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Bibliothèque de FAQ
Bienvenue dans la bibliothèque de FAQ. Vous pouvez créer toutes vos FAQ dans cette page afin de les retrouver dans l'outil de sélection de FAQ présent dans toutes les pages produit ainsi que dans la page "Questions fréquentes" de votre site.
Is insurance included in the price?
The esf does not provide insurance for students. Please check your personal coverage and, if necessary, arrange for insurance that covers skiing accidents.

For more information, visit our dedicated page: "E-gloo Protect Insurance".
Is the ski pass included in the price?
No, the ski pass is not included and is required to access the lifts. For more information, visit our dedicated page: "How to choose a ski pass".
Where can I ski with the Titourson ski pass?
Across the entire Saint-Gervais Saint-Nicolas Megève area, all day long for 5 or 6 days.
Where can I ski with the Flocon ski pass?
Across the entire Saint-Gervais Saint-Nicolas Megève area, all day long for 5 or 6 days.
Where can I ski with the Flocon and 1ère étoile ski pass?
Across the entire Saint-Gervais Saint-Nicolas Megève area, all day long for 5 or 6 days.
I don’t ski, how can I accompany my child to the lesson meeting point at Le Bettex?
Take the Alpin gondola and get an accompanying pass (6 days of unlimited rides on the L’Alpin gondola). Available at the lift ticket offices upon presentation of your child’s lesson card. Price: €36 for 6 consecutive pedestrian access days.

Is the ski touring equipment included?
No, you can rent boots, touring skis, and climbing skins at sports shops.We provide avalanche transceiver, shovel, and probe.
When can I pass the Flèche and Chamois tests?
During Christmas and New Year French holidays:
- Flèche: Thursday and Friday at 10.30am
- Chamois: Thursday at 1pm
During February holidays:
- Flèche: Wednesday at 3.30pm, Thursday and Friday at 10.30am
- Chamois: Thursday at 1pm
Schedule may change depending on snow conditions.
Can I take a lesson with my child (under 13) if we’re at the same level?
We strongly advise against it: even if your levels are the same, the learning methods and progression are very different for children and adults.
How many hours per day are recommended?
- 1 hour per day for children under 6 and beginner levels- 1 hour 30 minutes to 2 hours allows full enjoyment of learning and exploring the ski area, from Flocon / Classe 1 level onward.
In a private lesson, can I choose my instructor?
The booking form allows you to specify the instructor’s name, but we cannot guarantee their availability.
In private lessons, will my child be assessed for a level at the end of the week?
Discuss it with the instructor on the first day of lessons. They can conduct the level test during the last lesson. Advancement depends on the instructor’s evaluation and your child’s progress throughout the week.

Little Ones

What if my child is cold or tired?
It's the perfect timing to take a break in the chalet and take a snack.